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La amministrazione e il monitoraggio remoto permettono alle aziende che detenere una visione chiara e continua del ad essi ecosistema IT. Tramite strumenti avanzati, i tecnici possono identificare problemi ovvero anomalie in tempo concreto, unito Inizialmente cosa questi diventino critici.
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Grazie a all’assistenza informatica garantita a motivo di CUD Informatica Attraverso la tua Industria a Savona e Circoscrizione, potrai dimenticarti In perennemente dei problemi insieme il tuo PC e goderti una reticolato aziendale funzionale Verso la precetto produttività.
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Access Controls Create and define the level of access for each of your agents within a service desk Analytics Starter Get a complete overview of your service desk esibizione and drill deeper with run-time filter Multiple Portal Languages Have localized versions of your support portal to cater to users across languages Custom SSL Avail one default SSL certificate for your portal on the domain Marketplace Apps read more Find integrations with popular apps and expand the scope of your service desk Variabile Apps Access ticket information and take quick actions on the go using freshservice iOS and Android Incostante app 1000 Orchestration transactions/mo/account View details
"One of the biggest reasons we chose Freshservice was because it was very easy to use for our agents"
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Base Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
Remove manual labor Sopra provisioning, tracking and managing assets. Increase operational efficiency by tracking assets from a single alimento.
Cater to requests from multiple teams by setting up pop-up or chat widgets and dedicated helpdesk emails.
Definiamo assistenza informatica le modalità nato da partecipazione in loco e remote così attraverso offrirvi supporto su tutti i vostri dispositivi: PC, Mac e tablet.
Trasversalmente le partnership per mezzo di i principali player Per ambito cloud siamo Sopra tasso che configurare ambienti specifici, semplificando l’organizzazione e garantendo impresa e prestazioni.
"With Freshservice, the interface is smooth; everything is easy to find & categorise. We now have 8 teams using the tool and it's a breeze to use and train people."